Right of Revocation for Consumers (A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to their commercial nor their self-employed professional activity.)
Revocation Instruction Right of Revocation You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods as part of a single order and these are delivered uniformly, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided you ordered several goods as part of a single order and these are delivered separately, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last piece, provided you ordered a product that is delivered in several partial shipments or pieces, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the first goods, provided you have concluded a contract for the regular delivery of goods over a specified period of time.
To exercise your right of revocation, you must inform us (arboarto, Vale da Telha, Sec. G / L 62 /CP 1756, 8670-156 Aljezur/Portugal email address: office@arboarto.com) by means of a clear statement (e.g. a letter sent by post, email) about your decision to revoke this contract. You can use the attached sample revocation form for this, but it is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification about the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the Revocation If you revoke this contract, we have to repay all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functionality of the goods.
Sample Revocation Form (If you want to revoke the contract, please fill out this form and send it back.)
- To arboarto, Vale da Telha, Sec. G / L 62 /CP 1756, 8670-156 Aljezur/Portugal email address: office@arboarto.com
- I/We () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
- Ordered on ()/received on ()
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notified on paper)
- Date
(*) Delete as appropriate.
